School Bookings Terms and Conditions
The important stuff. Please read this before making a group
Booking and pricing
Booking requests should be made at least two weeks
before your visit. Your booking will only be confirmed when we
notify you with confirmation.
If you want to increase your numbers on the day, this
can be done subject to availability. You are only able to decrease
numbers up to one week before your visit. We may be unable to
refund a decrease in numbers.
You are able to cancel your booking up to 1 week
before your visit with no charge. Failure to cancel on or before
this time will incur a charge of 50% of your total booking charge.
Failure to show will also incur this charge.
Please provide as much information as possible at the
time of booking to allow us to be best prepared for your tour.
School Visit Prices
|Child (Aged 0-15 years)
|Adult (Aged 16+)
||One free per every 10 pupils
|Adult (if more than permitted free adults)
The minimum number of pupils we can accept per
booking is 10. If you have less than 10 we will accept the booking
but you will be charged for 10.
These rates are for schools/nurseries and are only
accepted during school term time and not available at weekends
& public holidays. PLEASE NOTE: school/nursery bookings are
priced independently of the general pricing due to the exclusivity
of your visit and as such under 5's will be charged.
Our preferred method of payment is by cheque, credit
card or cash on the day, however we can also invoice you for your
visit (on request), but not below the threshold of £60.00. An
invoice may be issued before your visit.
Tours may be cancelled at short notice due to adverse
weather or unforeseen circumstances. If this is the case we will
offer an alternative date for your booking or a full refund if
If in the event you need to cancel your booking
please allow as much notice as possible, a minimum of two weeks is
preferred. You may be charged for cancellations made at short
notice where we are then unable to fill the slots.
Student lunches and baggage
A lunch area is not provided but we will do our best to
accomodate. Unfortunately this may not be possible at peak
You agree that any personal belongings brought to the
Event Venue by you, your employees, representatives, guests,
invitees and other attendees at the Event are done so at the
respective owners' risk and that we shall not accept or have any
responsibility or liability in connection with loss of or damage to
Adult:Pupil ratio guidelines
Under 16s must be accompanied at all times (please
see recommended adult:pupil ratio guidelines below).
|Primary 1 - Primary 2
|Primary 3 - Primary 7
|16 years and over
||1 adult per booking
Parking and accessibility
Coach and car parking is provided at The Kelpies Car
Park within The Helix.
Car parking can be limited on busy days, so please
allow enough time for parking before your tour and wherever
possible reduce the amount of vehicles you are bringing to the
Please inform us of how you are arriving to allow us
to make necessary arrangements.
There are 3 wheelchairs available for use which we
will provide free of charge for the tour and will be used at your
own risk. Please by aware that the wheelchairs provided require
help to push along. If you would like to reserve a wheelchair for
your tour, please inform us at the time of booking.
Please be aware that the tour requires walking and
covers approximately 0.4km in total with frequent stops.
Please arrive 15 minutes prior to your booked time.
Before children vacate their buses, the group leader is requested
to check in for the tour at the Visitor Centre. Staff will
assist you on arrival for check in and payment of your
Coaches and mini-buses may off-load students at the
Activities for schools are designed with full
consideration of the risks involved; general risk assessments are
available on request.
In the event of an emergency, please follow the
instructions of your Tour Guide.
Please dress according to the weather conditions for
Directions to The Helix can be found
here or by searching for The Helix, Falkirk on Google Maps.
Lunch areas are not provided due to the compact
nature of the Visitor Centre, however we will be flexible and try
to accomodate where we can.